Returns & Refunds Policy

We want you to be fully satisfied with your purchase. If for any reason you are not, we offer a 7 working day return & refund period from the date you receive your order. To arrange a return, please contact us at caspirstass777@gmail.com to request a return form.

• Return Conditions:The item must be in perfect condition, unused, and uninstalled.
• Returns are only accepted in the original packaging with all included accessories (cables, manuals, warranty card, etc.).
• Please note: we do not accept returns on software, as well as opened headphones, earphones, or headsets for hygiene reasons.
• Shipping:The cost of return shipping is the customer’s responsibility.
• We strongly recommend sending your return via tracked or registered mail, as the customer is responsible for any loss or damage during transit.
• Refunds:Once we receive and inspect the returned item, we will promptly process your refund.
• Please note we do not offer exchanges — if you need a different product, you can place a new order.

For any questions regarding returns or to receive a return form, please email us at caspirstass777@gmail.com.